Privacy Policy

This Privacy Policy sets out the obligations and policies of Enagic India Kangen Water Pvt. Ltd. (hereinafter ‘Enagic’, ‘the company’, ‘us’, ‘we’ or ‘our’) for the uses of personal data collected or received from users (hereinafter “User“, “customer”) of this website (the “Website“). It describes how we may collect or receive user’s personal data, what personal data is being collected, purpose of using personal information that we obtain from customers, how we share and protect these data, and how you can contact us about our privacy practices etc.

HOW WE MAY COLLECT OR RECEIVE PERSONAL DATA FROM USERS:

We collect personal data from our website users on a voluntary basis. You may choose to submit your personal data and other information to us through various communication channels provided on the “Contact Us” webpage of the Website, for example, Enagic e-mail addresses, telephone numbers or online forms.

We may also use cookies or similar technologies that collect certain Website usage information when you access, view and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites.

WHAT PERSONAL INFORMATION IS BEING COLLECTED ON THE SITE:

Personal data collected voluntarily may include first name, last name, address, telephone number, mobile number, fax number, email, and any other information submitted by the customers.

Through the cookies we may collect information regarding your website usage, IP-address, browser type and operating system. User may disable cookies in his/her browser’s settings (e.g., under the “Preferences” or “Internet Options” features of browser). Note, however, that some features of the Website may not function properly if you disable the use of cookies.

We encourage you, however, to provide no more personal data relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments.

PURPOSE OF USING PERSONAL INFORMATION THAT WE OBTAIN FROM CUSTOMERS:

The personal data collected will be used only for the purposes we specified at the relevant web page at the time when we invite you to provide your personal data for promotion of our products and services, and for other purposes as may be agreed between you and us or required by law from time to time:

We use your personal data:

  • To offers and promotions of our products and services,
  • To address your comments or inquiries,
  • To bring you into contact with our Independent Distributor,
  • To improve the Website, including to enhance user experience,
  • For processing transactions
  • For diagnosing problems with our servers,
  • For daily operation of our services,
  • For customer complaints and enquiries’ handling,
  • For sending periodic correspondence and administering marketing initiatives
  • For inviting the customers for participating in promotional campaigns, market research and surveys and other marketing activities,
  • To make disclosure as required by law,
  • And for matters directly related there to.

If you choose not to provide your personal data, we may not be able to provide the above services.

DISCLOSURE OF YOUR INFORMATION TO THIRD PARTY:

Personal data of customers will be kept confidential, we will not sell customer’s personal data to any other third party, but we may provide such information to:

  • Associated companies and partners:

We may share your information if required with our associated companies (companies that control, are controlled by, or are under common control with, our Parent Company) as well as select partners on need to know basis. These entities may use your information to make predictions about your interests and may provide you with special offers, promotions, advertisements, and other materials.

  • Enagic Independent Distributors: to allow communication regarding registration, product advice, ordering advice, product information for the products that you may express interest in and for.
  • Legal & Compliance Disclosures: We may also disclose your Personal Information to Government authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of others or ourselves.

 

INTERNATIONAL DATA TRANSFERS

We may transfer the personal data we collect about you to other Enagic’s affiliates or other entities of Enagic’s parent company. Some of them may be located in countries other than the country in which the data were originally collected. When we transfer your personal data to other countries, we will protect that data as described in this Privacy Notice and in accordance with applicable law.

 

DATA SECURITY:

Our company will maintain your personal data securely in our system. Only authorized staff, who has been properly trained, will be permitted to access to such personal data. We take reasonable steps to ensure that the personal information we collect about you remains secure. But unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security.

 

LINKS TO OTHER WEBSITES:

This website may contain links to websites maintained by third parties, whose information and privacy practices are different than ours. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

COOKIES:

“Cookies” is small computer files stored in user’s web browser to store information about user’s browsing preferences and history while browsing a website. It helps user to navigate the website efficiently, enhancing usability or site processes. “Cookies” may be used in part of our websites content to help saving your time from login again when re-visiting our web site, but will not be deployed for collecting personally identifiable information. We do not enable third parties to place cookies on your device. By browsing our website, you consent the use of “Cookies” in accordance with our policy. If you do not consent, you can disable “Cookies” but you may not be able to access all parts of our websites.

 

CORRECTION OF PERSONAL INFORMATION BY USER/CUSTOMER:

If you would like to verify or change personal information that you have submitted through our website, you may go online and update your own information in some instances. Enagic’s Independent Distributor and User Members may access and update certain personal information via their Enagic account. If you are not able to update your information online, please contact us so that we may update your information. Our contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests.

 

UPDATES TO THE PRIVACY POLICY:

This Privacy Policy was last updated on the date listed at the Bottom of this Policy. Enagic reserves the right to change this Privacy Policy at any time. Any changes to this Policy will be effective immediately upon notice, which may be provided to you by posting the latest version on the Sites. Your subsequent use of the Sites will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure familiarity with its most current version. By using the Sites following the posting of changes to this Privacy Policy, you agree to all such changes.

 

ACCEPTANCE TO THE WEBSITE PRIVACY POLICY:

By visiting our website, users are deemed to agree to the policies and practices described in this privacy policy as amended from time to time at our sole discretion

 

 

Contact Us:

For questions or concerns regarding this policy, please use our contact form or email- complaints-india@enagic.co.in and call at 080-46509900/03/10